1. Professional Skills Vocabulary
This activity aims to introduce vocabulary related to professional skills.
Discuss
Today, we’re going to talk about something that will help you in jobs, school, and even everyday life—professionalism! Does anyone know what that word means? [Note to Instructors: Pause for responses.] Professionalism is how you act at work or in any serious situation. It includes things like being on time, dressing appropriately, speaking politely, and working well with others. It helps people trust you and see you as responsible.
Resource
Professional Skills Vocabulary. Feel free to modify the vocabulary list to meet the student’s needs.
Workplace Communication: The exchange of information and ideas, both written and verbal, among employees, peers, and supervisors in a professional setting.
Work Ethics: The set of moral principles and values that guide an individual’s behavior and attitude in the workplace, including honesty, reliability, and dedication.
Basic Customer Service: The assistance and support provided to customers who need help, information, or guidance. It’s about being clear, kind, and making sure the person gets the support they need.
Teamwork: The ability to work effectively with others, combining individual strengths to achieve shared goals. It involves communication, cooperation, and mutual support among team members to overcome challenges and complete tasks efficiently.
Networking: Using existing relationships or meeting new people and building relationships that can help both of you in your interests or careers.
Workplace Health and Safety: Practices and procedures designed to prevent accidents, injuries, and illnesses in the workplace, ensuring the well-being of all employees.
Job Seeking Skills: The abilities and techniques used to search for, apply to, and secure employment, including resume writing, interviewing, and following up with potential employers.
Business Organization/Hierarchy: The structure of a company that defines roles, responsibilities, and reporting relationships among employees, from entry-level to top management.
Employer Expectations: The standards, behaviors, and performance levels that employers anticipate from their employees in the workplace.